IIvy by Overjet

Overjet says Ivy saves practices about 40 hours a month of portal logins, payer calls and estimate math, and finds $500 to $1,000 a week in patient cost corrections. Ivy is the AI insurance coordinator Overjet introduced in 2026: it verifies benefits, phones insurers when the information is not online and turns the result into a line-by-line patient estimate before treatment.

It fits dental practices and groups that want accurate estimates at the chair and fewer surprise bills. Points to weigh are pricing by quote and a short track record, since Ivy is new even if Overjet is not. We rate it 7.8/10 on our scale. We have not used Ivy; this review is based on Overjet’s product page and press releases. Compare it with other tools in our dental AI agents guide.

Overjet’s Figures and Practice-Quoted Results

Ivy is new, so most of its numbers come from Overjet and the practices it quotes. The company behind it has a longer public record.

The payer side of Overjet’s business is the context that matters for Ivy. Overjet already works with insurers covering more than 120 million members, and ReviewPASS, which tells a practice whether a claim can bypass manual clinical review, depends on those relationships. Few verification startups can offer that link between the practice and the payer.

The practice-level numbers are encouraging and still early. Two named practices and a product page are a small sample so far, and the figures are presented by Overjet. Treat the 40 hours a month and 20% collection lift as targets to test in a pilot, not as a forecast.

A Verified Benefit Record and a Patient Cost Estimate

Ivy works off the practice schedule and produces two things: a verified benefit record and a patient cost estimate. Overjet’s launch release describes six steps.

Step 1: Verify Eligibility and Benefits

Ivy checks coverage ahead of appointments or on demand. The schedule view marks each patient as verifying or done, so the front desk can see who still needs attention.

Step 2: Read the Fine Print

It checks coverage limits and exclusions that change a bill. Overjet’s 2025 verification product already reported frequency limits, code-level coverage, age limits, downgrades and alternate benefits, service history and missing tooth clauses, and the product page shows alerts such as a crown that is not yet eligible.

Step 3: Get Payer Feedback

Ivy draws real-time payer feedback. For eligible procedures with participating payers, ReviewPASS shows whether a claim can skip manual clinical review, which Overjet first offered for more than 300 high-cost procedures.

Step 4: Call the Insurer When Needed

When information is not readily available, Ivy calls insurers and documents the findings for the team. This is the part that used to tie up insurance coordinators on hold.

Step 5: Build the Estimate

Ivy combines the benefits with the practice’s fee schedule. Each line is priced, with Ivy’s explanation of how it got there.

Step 6: Show the Reasoning

Staff see the remaining benefits, deductibles and frequency limits behind each estimate, so they can explain costs and discuss payment before treatment. In one example on the product page, Ivy showed that a new patient’s tooth had already been treated, so the planned coverage would not apply, and the patient rescheduled for when insurance would pay.

Where Ivy Fits in Overjet’s Product Line

Overjet started with clinical AI: its technology is FDA cleared to detect, outline and quantify oral disease on X-rays. Its product page now lists Vision AI, IRIS, Voice and ReviewPASS next to Ivy. The link between them is the insurance claim. The same X-ray findings that support a diagnosis also support a claim, and ReviewPASS uses that evidence to tell a practice whether a payer will accept the claim without manual clinical review. Ivy sits at the front of that chain, before the appointment, where the money question is first asked.

Presenting Estimates and Payment Choices to Patients

A person still presents the estimate, answers the patient’s questions and decides how to handle payment. Overjet is clear that estimates are not guarantees, so staff should treat them as the best available answer rather than a promise.

Demo-Only Sales With a Published Product Scope

Overjet sells Ivy through demos and does not list prices. What is published is the scope of the product.

Weighing Overjet’s Outcome Figures Against a Quote

Without a price, the best way to size Ivy is to put Overjet’s own outcome figures against your quote. These scenarios use those figures and simple arithmetic.

• Time: at about 40 hours saved a month, Ivy would free roughly 480 staff hours a year. Multiply by your coordinator’s loaded hourly cost to set a ceiling on what the tool is worth in labor alone.
• Estimate accuracy: $500 to $1,000 a week in corrected patient estimates comes to $26,000 to $52,000 a year over 52 weeks, money that would otherwise be written off or chased after the visit.
• A three-location group like Signature Periodontics: $100 to $200 more collected a day at each of three locations is $300 to $600 a day. If the offices are open 20 days a month, that is $6,000 to $12,000 a month collected at the time of service.

How Ivy Is Priced, Settled in the Demo

Because the price is not public, the demo is where the cost is set. Ask how Ivy is priced (per location, per provider, per verification or per call), whether payer calls have a monthly cap, and whether Ivy can be bought without other Overjet products. Ask for the supported PMS list and the payers Ivy can call. Finally, ask how long the pilot runs and which metrics Overjet will report at the end, so you can compare the result with the 40 hours a month the product page promises.

All three figures are Overjet’s or its customers’. Other costs to ask about include whether payer calls are metered, whether pricing scales by location or provider, and whether Ivy requires other Overjet products.

Ivy Compared With Zuub, VideaHealth AutoVerify and Zentist

Imaging AI companies and verification specialists are converging on the same front-office problem. Ivy is distinctive for calling payers and producing estimates; the others stop earlier or start later in the cycle.

Ivy and AutoVerify both come from dental imaging AI companies, so the choice may follow whichever imaging platform a group already uses. Zuub is the independent option with a visible price. Zentist covers the back end and can run alongside any of them. For phone agents, see Arini and Weave AI Receptionist, and for wider options our healthcare AI agents guide.

Practices Where Estimates Drive Case Acceptance

• Practices where estimates drive case acceptance: Overjet’s survey found 87% of patients are more likely to accept treatment when they know the cost upfront.
• Offices whose coordinators live on hold: Ivy calls insurers itself when portals lack the answer.
• Specialty and multi-location groups: Signature Periodontics reports collecting $100 to $200 more a day at each location.
• Offices that write off small balances after visits: Overjet says Ivy adds about $50,000 a year by cutting unnecessary write-offs and adjustments, so practices that chase balances after the patient has left stand to gain most.
• New-patient-heavy practices: new patients bring unfamiliar plans and treatment history, the case where Ivy found a previously treated tooth.
• Practices already using Overjet: Ivy and ReviewPASS sit next to Overjet’s imaging AI, so one vendor covers clinical and insurance work.

Buyers Who Need Basic Eligibility Checks Only

• Buyers who need a published price: Ivy is quote only.
• Teams that only need a basic eligibility check: a verification specialist such as Zuub may cost less for that single job.
• Groups that want proven, long-run results: Ivy launched in 2026, and its public evidence so far is a few practice quotes.
• Practices whose bottleneck is posting or phones: Zentist handles posting, and AI receptionists such as Arini handle calls.

Estimates That Are Not Coverage Guarantees

• Estimate status: Overjet says estimates and ReviewPASS results are not guarantees of coverage or payment. Keep your financial policy clear with patients.
• ReviewPASS coverage varies: it works only for eligible procedures with participating payers.
• Vendor figures: the 40 hours, 20% collection lift and $50,000 a year are Overjet’s numbers. Measure your own baseline before the pilot.
• Bundling: ask whether Ivy is sold alone or only with other Overjet products, and how pricing changes as you add locations.
• Integration detail: Overjet describes integration with major practice management systems; confirm your exact PMS and version before signing.

Ivy’s 2026 Debut as an AI Insurance Coordinator

• In 2026, Overjet introduced Ivy as an AI insurance coordinator, launching patient cost estimates, a redesigned dashboard and payer calling, with ReviewPASS feedback built in.
• In June 2025, Overjet launched AI Insurance Verification as part of its revenue cycle suite, covering more than 300 payers and following its ReviewPASS launch.

Covers More Front-Office Steps Than Other Dental Insurance Agents

Of the dental insurance agents in our directory, Ivy covers the most front-office steps: it checks benefits, calls the payer when it has to and hands the team an explained estimate. Backed by a company with $133 million in funding and relationships with most of the largest US dental insurers, it is unlikely to disappear. For practices where unclear estimates cost them accepted treatment, it is worth a demo.

It scores 7.8/10 on our scale. Autonomy is strong, and integrations and security are solid. Quote-based pricing, which scores lower on our rubric, and a neutral user sentiment score are the main factors behind the total, and published pricing would raise it. Ask for a pilot on your own schedule and compare the hours saved with the quote before committing.

Does Ivy Really Phone Insurers

How Much Does Ivy by Overjet Cost?

Overjet does not publish a price for Ivy. Practices book a demo and receive a quote, and Ivy sits within Overjet’s revenue cycle products alongside ReviewPASS. Ask whether pricing is per location, per provider or per verification.

Does Ivy Really Call Insurance Companies?

Yes. Overjet says Ivy calls insurers when information is not readily available online and documents the findings for the team. Calls are part of the launch scope along with patient cost estimates and a redesigned dashboard.

Are Ivy’s Patient Estimates Guaranteed?

No. Overjet states that estimates and ReviewPASS review results are not guarantees of coverage or payment. Ivy shows the remaining benefits, deductibles and frequency limits behind each estimate so staff can explain the reasoning to patients.

How Does Ivy Compare With Zuub?

Zuub focuses on verification through direct payer connections and lists pricing from $299 per user per month on Software Advice. Ivy goes a step further into payer calls and patient cost estimates but is quote only and newer to market.

Is Ivy Related to Overjet’s X-Ray AI?

Ivy comes from the same company. Overjet is best known for FDA-cleared AI that detects, outlines and quantifies oral disease on X-rays, and it has added insurance tools such as ReviewPASS and Ivy on top of that platform.