Vendasta AI Employees

AI employees that agencies and resellers deploy for local businesses.

$99/month (Starter minimum)Resellable AI agents (receptionist, sales, reputation, social) plus a custom AI employee builder

4.5 on G2 (555)4.4 on Capterra (163)4.4 on GetApp (163) See all ratings

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Vendasta AI Employees Review

DeveloperVendasta Technologies
Websitevendasta.com
Agent typeResellable AI agents (receptionist, sales, reputation, social) plus a custom AI employee builder
Best forMarketing agencies, MSPs, franchisors and resellers that want to sell AI agents under their own brand to many local business clients.
Not ideal forA single business that only wants one AI receptionist for itself.
Pricing modelMonthly minimum spend by plan; AI Workforce packages billed per location
Starting price$99/month (Starter minimum)
Pricing detailsStarter is a $99 monthly minimum with no contract and covers fewer than 3 local businesses. Professional ($499) and Premium ($999) are 1-year minimums that add white-label branding, API access and multi-location tools. Custom Enterprise is quoted. AI Workforce packages are billed per location; per-employee rates are not published.
Free planNo
Free trialFree signup, no credit card required
Setup feeFirst month's minimum due at signing; AI implementation services sold separately
What it does on its ownAI employees capture leads, answer customer questions, reach out to existing customers and trigger automated actions from shared business data.
IntegrationsVendasta CRM, unified inbox, workflow automations, Yesware
PlatformsWeb, white-label client portal
Company HQSaskatoon, Saskatchewan, Canada
Details last verified29 October 2026
CategoriesCustomer Support, Marketing Agencies, No-Code Agent Builders, Small Business
Ratings4.5/5 on G2 (555)
4.4/5 on Capterra (163)
4.4/5 on GetApp (163)

Vendasta’s entry plan costs a $99 monthly minimum, and every plan includes the right to resell its AI Workforce packages to clients. The Saskatoon company sells to agencies, managed service providers, franchisors and resellers, which then put AI agents to work for the local businesses they support.

The packaged roles are an AI Receptionist, AI Sales Assistant, AI Reputation Specialist and AI Social Media Manager. Since December 2025, partners can also build their own.

How Vendasta AI Employees Works

An agency signs up for the Vendasta platform, adds client businesses and turns on AI employees for each location. The prebuilt agents handle common jobs for a local business: answering inquiries, capturing leads, responding to reviews and posting to social media. All of them sit on Vendasta’s CRM, unified inbox and workflow tools, so calls are summarized and logged and follow-up steps can be automated.

Custom AI Employees extend this. A partner defines a role and trains the agent on the client’s existing knowledge and processes, with no custom development. Vendasta says these agents can bring in leads, handle customer support, contact existing customers, help website visitors and assist internal staff, and that new ones can be created in minutes without rebuilding workflows. Agencies on the Professional plan and above can present everything under their own brand in a white-label client portal.

Vendasta AI Employees Pricing

Vendasta prices plans as monthly minimum spends; if usage falls short, the agency pays the difference. Starter is $99 a month with no contract and covers fewer than three local businesses. Professional is $499 a month and Premium $999, both on one-year terms, adding white-label branding, API access and multi-location tools. Custom Enterprise is quoted. AI Workforce packages are billed per location on top, but Vendasta does not list those rates. Signing up is free without a credit card.

What to Watch Out For

Because AI employee rates are not public, agencies need a quote before they can work out margins. Annual commitments on the middle tiers lock in spending. When Custom AI Employees launched, connections to third-party apps were still on the roadmap, so check which tools a custom agent can reach today. Two early partners were named at launch, but independent results are not yet published.

Recent News

On December 16, 2025, Vendasta introduced Custom AI Employees, letting partners create AI agents trained on a business’s own knowledge for lead capture, support and customer outreach.

Features

  • AI Receptionist
  • AI Sales Assistant
  • AI Reputation Specialist
  • AI Social Media Manager
  • Custom AI Employees trained on a business's own knowledge and processes
  • AI call summaries logged to the CRM
  • White-label client portal on Professional plans and above

Pros and Cons

Pros

  • Built for resale, with white-label branding
  • Published plan minimums
  • New custom AI employees can be set up in minutes, the company says
  • Includes CRM, inbox and automations around the agents

Cons

  • Per-AI-employee prices are not published
  • Professional and Premium require one-year contracts
  • Third-party app integrations for custom AI employees were still planned at launch
  • Agency-focused, so overkill for a single business

Vendasta AI Employees Ratings

881 reviews across 3 review sites. Ratings are shown as published on each site and were last checked in October 2026.

What Reviewers Like

  • Agencies value the broad all-in-one marketing toolset with white-label branding
  • Support and onboarding staff are described as responsive and helpful
  • Client reporting dashboards make performance easy to show to customers

Common Complaints

  • The sheer number of products creates a steep learning curve for new users
  • Pricing is seen as high or unclear when comparing products
  • Some reputation and social integrations need frequent reconnecting or show data mismatches

Themes are summarized in our own words from public reviews on the sites above.

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