MMastt Agent

Mastt Agent, which Mastt sells as Agent by Mastt, is an AI teammate for capital project teams that you delegate to by email. Forward it an RFI and it logs the request, updates the register, drafts a response from your templates and files the attachment, then hands the finished work back for review. Mastt claims 90% time savings on data entry and says the agent processes 100-page documents in 60 seconds.

It is best for asset owners, developers and project management consultants who already run, or are ready to run, project cost, contracts and reporting in Mastt. Points to weigh are agent pricing by quote and a platform whose pricing page still marks many features as coming soon. We rate it 8.3/10 on our scale. We have not used Mastt ourselves; this review is based on Mastt’s product, pricing and legal pages, its funding announcement and Capterra reviews.

Mastt’s Vendor Claims and Capterra Facts

These are the facts we confirmed on Mastt’s own pages and on Capterra.

The customer lists come from two periods. The 2022 funding post named Jacobs, Aurecon, AECOM, WSP, Australian governments and Dar Al Arkan; the current agent page shows Defence, Jacobs, Repsol, GHD, KBR and others. Jacobs appears on both, which suggests a lasting relationship.

For a buyer, the user rating and the customer list carry the most weight. A 4.9 rating from 30 Capterra reviews is high for project controls software, and names such as Jacobs, GHD and KBR show the platform is used by large consultancies, not only small owners.

The agent’s own performance claims are Mastt’s, and the 100% accuracy figure explicitly assumes human verification. Treat them as a target for a pilot. The funding figures date from 2022, so ask about the company’s current position during procurement.

Owner-Side Project Controls for Construction

Mastt is a project controls platform for the owner’s side of construction, with modules for cost, contracts and payments, schedule, risk, documents and dashboards across projects and programs. The agent works on that data.

Delegating by Email

1. Forward the task: a team member forwards an email, such as an RFI or a request for a report, as they would to a colleague.
2. Authentication: the sender must pass email authentication and already have access to the project.
3. Planning: the agent builds a step-by-step plan and runs it in the background.
4. Doing the work: it logs the item, updates the relevant register, drafts a response from company templates and files attachments in the project library.
5. Review: finished work comes back for review; ambiguous items and anything needing sign-off are flagged, and approvals are held until a person gives them.

Jobs Mastt Lists

• RFIs: logging, register updates, drafted replies and filing.
• Contract reviews and compliance checks: reading long documents and checking requirements.
• Variations: holding a variation for approval, then filing the approved PDF.
• Reporting: gathering data from several sources and preparing monthly progress reports.

Ask, Knowledge, Templates and Workflows

Ask gives real-time chat with the agent for quick questions. Knowledge feeds it company know-how so answers follow your practices. Templates make drafts match your branded formats. Workflows let teams set up repeatable steps once and run them automatically.

Libraries, Step Plans and a Full Action Log

Each project gets a searchable library, the agent’s step-by-step plan and a full action log. Every change is recorded and can be reviewed or rolled back. Only workspace members can trigger the agent. Mastt says data stays in your workspace, is encrypted and is never used to train AI models, and it points buyers to a Trust Center for security details.

Service Levels

Mastt’s Agent SLA, effective July 21, 2026, reports average uptime above 99.9% since launch. Standard support gives indicative response times; Enterprise support commits to them, from 1 business hour for critical issues to 12 for low-priority questions, with a dedicated phone line and a customer success manager. Support runs 9am to 5pm Australian Eastern or US Central time.

Loading Budgets, Contracts and Documents Into Mastt

1. Load the projects: bring budgets, contracts, payments and documents into Mastt, either on the free Starter project or a paid plan.
2. Add knowledge and templates: give the agent company procedures and branded templates for RFI replies, reports and letters.
3. Set permissions: confirm which team members have project access, since only they can delegate to the agent.
4. Define workflows: set up repeatable steps, such as the monthly report sequence, once.
5. Start narrow: delegate one task type, such as RFIs, and review the action log daily for the first weeks.

Teams that already run cost and contracts in Mastt can skip most of the first step, which is why existing customers will see value fastest.

RFI Turnaround and Edit Rate in a Mastt Pilot

• Turnaround: hours from forwarding an RFI to a filed, drafted response.
• Edit rate: how much a project manager changes the agent’s drafts before sending.
• Register accuracy: errors in logged fields compared with a manual check.
• Report time: hours spent on monthly progress reports before and after.
• Rollbacks: how often the team undoes an agent action, and why.

Variations and Client Reports Need Sign-Off

People approve variations and anything else the agent flags, check contract review findings before acting on them, own client-facing reports and decide when an agent action should be rolled back. Mastt’s own accuracy claim depends on that human verification.

Published Platform Prices, Quoted Agent

Mastt publishes platform prices but quotes the agent. The agent can be added to any platform plan or bought on its own.

An Owner’s Rep Testing on One Free Project

An owner’s rep testing on one project. The platform is free on Starter for the first project. Adding the agent requires a quote.

A consultancy running six projects. Professional at $165 per project is $990 a month, or $11,880 a year, before the agent quote.

A public owner with a capital program. Enterprise is likely, for unlimited projects, ERP integrations and SSO. Mastt’s marketing says the agent gives each team member a digital project manager “without costing $10k a month”; get the actual figure in a written quote.

Other costs to plan for. Moving budgets, contracts and documents into Mastt, writing templates and knowledge for the agent, and Enterprise support all add to the total. Confirm which listed features are live, since many are marked as coming soon.

Mastt Agent Compared With Procore Agents, Trunk Tools and Document Crunch

These are the closest construction agents on our site for document-heavy project administration.

Procore and Trunk Tools lean toward the contractor side, and Document Crunch specializes in contracts. Mastt is the one built around the owner’s project controls, which makes it the natural pick for owner’s reps and consultants already on Mastt. It is also the only one of the four that publishes platform prices and offers a free first project, so the underlying software can be judged before any agent quote arrives. More options are on our construction agents and project management agents pages.

Owner’s Reps, PM Consultants and Capital Programs

• Owner’s representatives and PM consultants: the agent targets the RFIs, registers and reports that fill their week.
• Asset owners with capital programs: public works, healthcare, aviation and energy owners are among the industries Mastt serves.
• Teams that live in email: delegation needs no new interface.
• Existing Mastt customers: the platform’s 4.9 Capterra rating suggests the base is solid.

The fit is strongest where one project manager oversees several projects and spends much of the week on registers, correspondence and reporting rather than site work. That is the administrative load the agent is designed to absorb.

Trade Contractors and Procore-Centered Builders

• Trade contractors: Mastt is built for the owner’s side, not field crews or estimating.
• Procore-centered general contractors: Procore’s own agents sit where your data is.
• Buyers needing a published agent price: the agent is priced by quote.
• Teams outside Mastt’s support hours: support covers Australian Eastern and US Central business hours.

Review Habits for an Agent That Files Documents

The agent does real work, including updating registers and filing documents, so check the action log in the first weeks and agree which tasks may run without review. The rollback feature helps most when someone reviews the log regularly.

Mastt’s figures, from 90% time savings to zero missed compliance requirements, are vendor claims. The 100% accuracy figure depends on human verification, so budget review time into any savings estimate.

Mastt’s pricing page marks many features as coming soon. Ask for a written list of what is live in the agent and platform today, and tie any contract to it. The same applies to integrations: ERP and business-system connections are listed for Enterprise, so confirm which of your systems the agent can actually read and write.

Support hours matter for global teams. Standard support offers indicative response times only, during Australian Eastern or US Central business hours, and committed SLAs require Enterprise support. Teams in Europe or the Middle East should check how urgent issues are handled outside those hours.

Finally, the agent’s value depends on data in Mastt. Firms with budgets in spreadsheets and contracts in shared drives should plan the migration before the agent can help much.

A Published SLA With 99.9 Percent Uptime

• On July 21, 2026, Mastt published its Agent service level agreement, reporting average uptime above 99.9% since launch and committed support times for Enterprise customers.

Email Delegation That Fits Owner-Side Project Managers

For owner-side teams already on Mastt, the agent is worth a pilot. It scores 8.3/10 on our scale. Email delegation fits how project managers work, the controls are sensible, and the platform underneath is rated 4.9 by Capterra reviewers and used by firms such as Jacobs, GHD and KBR.

Mastt could lift the score by publishing agent pricing, sharing independent performance data and shipping more of the features its pricing page marks as coming soon. Start with RFIs on one project, measure turnaround and edit rates, then expand. Compare more options on our construction agents page.

Can the Agent Approve Variations? Mastt Specifics

How Much Does Mastt’s AI Agent Cost?

Mastt sells the agent by custom quote, added to any platform plan or standalone. The platform is free for a first project, $165 per project a month on Professional and custom on Enterprise.

How Do You Give Mastt’s Agent a Task?

Forward an email to it, as you would to a colleague. The sender must pass email authentication and have access to the project. Ask also offers real-time chat.

Can Mastt’s Agent Approve Variations?

No. It flags items that need sign-off and holds them, for example a variation, until a person approves, then files the approved document.

Is Project Data Used to Train Mastt’s AI?

Mastt says data stays in your workspace, is encrypted and is never used to train AI models. Every agent change is logged and can be rolled back.

Is Mastt Built for Contractors or Owners?

Owners. Mastt serves asset owners, developers, owner’s representatives and project management consultants across sectors such as aviation, energy, healthcare and public works.