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Classet says 88% of 10,167 candidates rated their AI phone interview positively, and one customer, MAU, estimates its AI recruiter saved 436 recruiting hours in two and a half months. The recruiter, called Joy, calls job applicants shortly after they apply, screens them in more than 25 languages, chases those who miss the call and books interviews, and plans start at $249 a month billed annually.

Classet is best for staffing firms and employers that hire hourly, skilled trades and frontline workers in volume and lose candidates who apply at night and take another job by morning. Points to plan for are per-interview overage on self-serve plans, ATS Sync on the Enterprise plan from $1,995 a month and a design built for hourly roles rather than professional search. We rate it 9.0/10 on our scale. We have not used Classet; this review is based on Classet’s published pricing, product and company pages and its G2 listing.

Usage Counts and Customer Outcomes From Classet

Classet publishes more operational detail than most AI recruiters, from usage counts to customer outcomes.

The founders’ history is the most useful context. Bluecrew, the digital staffing platform they ran, helped more than 1 million hourly workers find jobs over a decade before EmployBridge acquired it. That background shows in the product: calls timed for when hourly workers pick up, a Call to Apply number for truck signs and an embed option aimed at staffing firms.

The customer figures come from Classet’s own site, so read them as best cases. The candidate rating of 88% across more than 10,000 people carries more weight than a single testimonial because of its sample size, and the G2 score adds an outside check, though 21 reviews is still a modest base.

Automating the First Phone Screen for Hourly Roles

Classet automates the first phone screen, the step where hourly hiring loses most candidates because recruiters cannot call everyone quickly. The flow below follows Classet’s product page.

Getting Jobs and Candidates In

Teams without an ATS use the Classet Hiring Hub. They can connect an Indeed account, import from a job link or upload a candidate list. Enterprise customers use ATS Sync, which connects to more than 95 ATS platforms. Job Automations import jobs that match set rules, attach an interview script and switch Joy on, so new requisitions start screening without anyone touching them.

The Phone Screen

Joy calls each applicant shortly after they apply. She asks the employer’s screening questions, checks must-have criteria such as licenses, shift availability or travel radius and answers the candidate’s questions about the job. Scripts can be customized per role. Candidates choose from more than 25 languages, and Joy works around the clock. A Call to Apply phone number, for trucks, signs or career pages, lets candidates call in and reach Joy directly.

Follow-Ups and Scheduling

Candidates who do not answer get texts, emails and repeat calls. Classet times retries for when hourly workers tend to pick up and stops them once the candidate responds. Qualified candidates receive a text with open interview times, book from their phone and get reminders. Calendars connect through Google Calendar, Outlook or Classet’s own calendar.

Results for Recruiters

Each interview produces a summary, a recording and a searchable transcript, with must-haves marked met or not met in the candidate’s own words. Joy flags strong fits so recruiters know whom to call first. With ATS Sync, results write back to the candidate record. Recruiters still make every hiring decision.

Joy Embed for Staffing Firms

Joy Embed is an API that lets staffing firms, job boards and HR tech companies run Joy inside their own platforms under their own brand. For a staffing agency that runs its own candidate portal, this is the route to offering AI phone screening to clients without sending candidates to a third-party site.

A Typical Applicant, Step by Step

Picture a forklift operator who applies through Indeed at 9 p.m. on a Friday. Within minutes Joy calls, introduces the role and asks whether the candidate holds a forklift certification, can work second shift and lives within the commute radius. The candidate asks about pay and parking, and Joy answers from the job details. All must-haves are met, so Joy texts three interview slots for Monday, the candidate books one from the phone and gets a reminder on Sunday evening. On Monday morning the recruiter opens a short summary, the recording and a transcript showing each must-have marked met, and calls the candidate first. A second applicant who missed the Friday call got a text and a retry on Saturday afternoon, and the retries stopped as soon as that applicant replied.

Start With One Location and Review Every Transcript

A sensible start is one location or one hard-to-fill role on the trial, with the recruiter reviewing every transcript for the first week. Once the scripts and must-haves are tuned, Job Automations can switch Joy on for new requisitions that match set rules, and the team can add locations or move to ATS Sync.

Recruiters Write Scripts and Make Offers

Recruiters write and maintain screening scripts, decide what counts as a must-have, interview shortlisted candidates and make offers. Someone should audit scripts for fairness, especially questions that could screen out protected groups, and spot-check transcripts in the first weeks.

Starter, Scale and Enterprise, Billed per Interview

Classet publishes three plans. Limits count completed interviews only; unanswered calls and voicemails are free.

The free trial covers 20 completed interviews and requires a card. Add-ons on any plan, priced on request, include scheduling, a unique phone number, custom SMS flows, SSO, additional languages and custom dashboards. Enterprise implementation is included, and Classet says most teams are live within two weeks.

80 Interviews a Month on Starter Costs $399

These scenarios use published list prices.

• A single-location employer with 80 interviews a month: Starter at $249 plus 30 extra interviews at $5 comes to $399 a month.
• A regional staffing branch with 400 interviews a month: Scale at $999 plus 150 extra interviews at $4 comes to $1,599 a month.
• Annual versus monthly on Starter: Paying annually costs $2,988 a year, against $4,188 month to month, a saving of $1,200.

At plan volume, a completed interview costs about $4.98 on Starter and $4.0 on Scale. The useful comparison is the recruiter time now spent dialing, leaving voicemails and running first screens, all of which Joy takes over; MAU, for example, puts its savings at 436 hours in two and a half months. Overage is the cost to watch. A team that regularly exceeds its allowance by more than about 150 interviews a month on Starter should price Scale, since 200 extra interviews at $5 already exceed the $750 gap between the plans.

Classet Compared With Olivia by Paradox, ConverzAI, Alex and Sense AI Recruiter

AI recruiters for volume hiring differ mainly in channel and buyer. Classet is phone-first and publishes prices; most rivals sell by quote.

Pick Classet when you want to start small, see the price up front and screen hourly candidates by phone quickly. Olivia suits global employers that want text-first conversational hiring across many brands. ConverzAI, Alex and Sense are closer to Classet for staffing agencies but sell on quotes, which makes Classet easier to trial. See our recruitment agency AI agents and recruiting and HR AI agents guides for more.

Staffing Branches and Multi-Location Hourly Employers

• Staffing branches filling light industrial, warehouse and trades roles: speed to first contact decides who gets the worker, and Joy calls within minutes.
• Multi-location employers: Scale covers multiple locations with unlimited jobs and seats.
• Teams hiring bilingual workforces: candidates choose from 25+ languages.
• Small hiring teams without an ATS: the Hiring Hub and Indeed connection work without other systems.
• HR tech platforms and staffing firms with their own portals: Joy Embed lets them white-label the recruiter.

Executive Search and Budget ATS Buyers

• Executive search and professional recruiting: a scripted phone screen is less useful when every candidate is sourced and courted one by one.
• Teams that need deep ATS write-back on a small budget: ATS Sync starts on Enterprise at $1,995 a month.
• Employers hiring a few people a year: a $249 monthly minimum may be more than low-volume hiring needs.
• Buyers who prefer text-only candidate contact: Classet is built around the phone call.

Overage Rates and Paid Add-Ons

• Overage: at $5 per interview on Starter, a hiring surge can double the bill. Watch usage and move to Scale early.
• Add-on costs: scheduling, SSO, extra languages and custom SMS are add-ons below Enterprise; get prices before signing.
• Fair hiring rules: Classet publishes a Warden AI bias audit for its NYC phone interviewer, but employers remain responsible for their own screening questions and any local AI hiring laws.
• Candidate consent: automated calls and texts must follow consent rules; confirm how your application form captures permission.
• Vendor results: the 10x faster hiring and 60% time savings come from customer stories Classet selected.
• Card for trial: the 20-interview trial needs a credit card, so set a reminder before it converts.

Fixing the Slow First Call That Loses Hourly Candidates

For volume hourly hiring, Classet is one of the strongest options we cover. It does the one thing that loses most hourly candidates, the slow first call, and it does it at night, in many languages and with persistent follow-up. Published pricing, a trial, SOC 2 Type II, a third-party bias audit and a 4.7 G2 rating make it easier to buy with confidence than most quote-only rivals.

It scores 9.0/10 on our scale. Lower overage costs, ATS Sync on more plans and published add-on prices would lift it further, and it is designed for hourly hiring rather than professional search. A staffing branch or multi-site employer screening a few hundred applicants a month should run the 20-interview trial on one hard-to-fill role and compare show rates with its current process.

Classet’s Plan Prices and Interview Limits

How Much Does Classet Cost?

Starter is $249 a month billed annually, or $349 month to month, for 50 completed interviews. Scale is $999 a month annually, or $1,399 monthly, for 250 interviews. Enterprise starts at $1,995 a month. Extra interviews cost $5 on Starter and $4 on Scale.

Does Classet Charge for Unanswered Calls?

No. Classet counts only completed interviews toward plan limits. Unanswered calls and voicemails are not counted.

Which ATS Platforms Does Classet Connect To?

ATS Sync, on the Enterprise plan, connects to more than 95 ATS platforms, including Greenhouse, Workday, iCIMS, UKG Ready, Paylocity and Lever, and writes interview results back to the candidate record. Smaller plans use the Classet Hiring Hub with an Indeed connection.

Is Classet Audited for Bias?

Classet publishes an AI bias audit by Warden AI for its NYC AI phone interviewer and states it is SOC 2 Type II certified. Employers still own their screening questions and should review them.

Can Staffing Agencies White-Label Joy?

Yes. Joy Embed is an API that lets staffing firms, job boards and HR tech companies run Joy inside their own platforms. White-label branding is also included on the Scale plan.