MMavenir Agentic Service Assurance

Mavenir Agentic Service Assurance is a multi-agent system that detects, diagnoses and remediates problems in mobile networks, and learns from how an operator’s best engineers fix incidents. Launched in June 2026, it closes the loop on Mavenir products rather than stopping at recommendations, and connects to existing OSS agents through the TM Forum agent-to-agent standard. It is best for operators already running Mavenir’s cloud-native network software, which is deployed at more than 300 operators in over 120 countries.

Mavenir could help buyers by naming operators that use the framework, publishing measured results and sharing pricing guidance; for now, pricing comes by quote. We rate it 7.5/10 on our scale. This review is based on Mavenir’s launch announcement and coverage of its partnerships; we have not used the product.

Design Details Mavenir Has Published So Far

Mavenir has published more about the design of its framework than about results. These are the facts we could confirm on the source pages.

For a buyer, the operator footprint is the main reassurance: if your core or RAN already runs Mavenir software, the agents act on systems Mavenir knows in depth, which is why it can offer closed-loop remediation there. The partnership with Mycom shows how the framework is meant to coexist with other vendors’ OSS tools, and the TM Forum endorsement suggests the standards work is taken seriously by the industry body that defines autonomy levels.

Outcome data is the next thing for Mavenir to publish. Ask for pilot results, such as mean time to repair before and after, and for a reference operator. The Telefonica hub is a useful signal that large operators want automation tested under production-like traffic before it runs live. That hub emulates production-grade traffic patterns so new automation can be checked for performance, reliability and operational guardrails, and buyers can ask whether Mavenir will run a similar test against their own traffic profiles.

Intent Orchestrator and Intent Ops at the Center

Mavenir describes a multi-layer agentic ecosystem with two engines at its center: an Intent Orchestrator, which acts on goals operators state, and Intent Ops, which learns from operations teams.

Detect, Diagnose, Resolve

1. Detect. Agents monitor across 5G, cloud-native and IP domains.
2. Diagnose. Context-aware correlation and domain intelligence identify the root cause.
3. Recommend and resolve. On Mavenir products, agents run closed-loop remediation; Mavenir says it closes the loop rather than only recommending.
4. Audit. Remediation actions are recorded with a full audit trail.

Intent Orchestration

Operators describe the outcome they want in natural language or by voice. The orchestrator interprets the intent, plans the work, executes and validates it, and refines its automation as network conditions change. This follows the TM Forum intent framework referenced in IG1251.

Intent Ops: Learning From Engineers

The most distinctive piece is Intent Ops. It observes how NOC teams and third-party vendor teams resolve incidents, learns the patterns behind successful resolutions and converts them into automation templates with guardrails. Each workflow is validated against a human baseline before it can run autonomously, and vetted automations are published to an orchestration catalog that grows over time. Mavenir’s CTO framed this as capturing what the best engineers know and making it available to the whole operations team, as experienced staff retire.

Why Capturing Engineer Knowledge Matters

Mavenir pitches the framework around a staffing problem as much as a technical one. Its CTO said at launch that networks are becoming more complex while the operational expertise to run them is retiring. Most AIOps tools learn from alarms and telemetry; Intent Ops instead learns from the resolutions people perform, including work done by third-party vendor teams. If it works as described, an operator builds a library of tested fixes that outlasts any single engineer, and junior staff can run procedures that once needed a specialist. The value depends on how many incidents follow repeatable patterns, so operators with very varied faults may see a smaller catalog.

Working With Other Vendors

Through the agent-to-agent protocol in TM Forum IG1453, Mavenir’s agents connect to existing OSS agents without replacing incumbent systems. With Mycom, Mavenir’s Core Domain Intent Agent and core network function agents work alongside Mycom’s GenAI NOC Copilot and its PrOptima, NetExpert and ProAssure tools for detection, diagnosis and remediation of 4G and 5G degradations.

Engineers Remain the Source of Every Automation

Engineers remain the source of the automations: Intent Ops learns from their fixes, and each new automation is checked against a human baseline before running alone. Operators set the intents, approve which automations enter the catalog and handle incidents outside known patterns. Mavenir’s public material does not detail approval gates for individual actions, so ask how they are configured.

Enterprise Contracts Priced by Quote

Mavenir does not publish prices.

Scope for a Mavenir Core or RAN Operator

With no published prices, the scenarios focus on scope.

Mavenir core or RAN operator. The framework acts on Mavenir network functions you already run, so the main costs are licensing, integration with your OSS and the time to validate automations against human baselines.

Multi-vendor operator. Detection and diagnosis span domains, but closed-loop fixes are described for Mavenir products. Budget for partner tools, such as Mycom, or other vendors’ agents to act on the rest.

Other costs to plan for. Expect systems integration, OSS changes for A2A connections and staff time spent reviewing and approving automations for the catalog. Ask whether new catalog content and future agents are included in your license, and whether automations built from your engineers’ work stay with you if the contract ends.

Production Customers and Rollback Rules to Ask About

Ask which operators run the framework in production and what results they measured. Confirm how actions are approved and rolled back, which domains get closed-loop remediation, how Intent Ops records engineers’ work and who owns the resulting automations, and how licensing scales with network size or domains.

Starting With One Domain and a Few Incident Types

A practical pilot starts with one domain and a handful of recurring incident types, such as interface or application health faults on Mavenir network functions. Let Intent Ops observe how your engineers resolve them, review the automations it proposes, and run them against the human baseline before allowing autonomous execution. Measure time to detect, time to repair and the number of incidents closed without escalation over a few months, then decide whether to widen the scope or add partner agents for other vendors’ equipment.

Mavenir Agentic Service Assurance Compared With Nokia Autonomous Network Fabric, RADCOM Neura and Selector AI

These rivals also apply agents to network assurance and operations.

Network equipment vendors such as Mavenir and Nokia can act directly on their own network functions, which makes closed-loop fixes more practical on their gear. RADCOM and Selector sit above the network as assurance and correlation layers. Many operators will end up combining an equipment vendor’s agents with an independent assurance tool, connected through A2A. Mavenir’s commitment to TM Forum IG1453 makes that kind of mixed setup more realistic than a single-vendor stack would be. More options are on our telecom agents page.

NOCs Losing Senior Engineers

• Operators running Mavenir core or RAN: closed-loop remediation targets Mavenir products directly.
• NOCs losing senior staff: Intent Ops captures how experienced engineers fix incidents and makes those fixes reusable.
• Operators building toward TM Forum autonomy Levels 4 and 5: the framework is aligned with IG1251 and IG1453.
• Mycom customers: the A2A partnership links Mycom’s NOC copilot with Mavenir agents, so teams already using PrOptima, NetExpert or ProAssure can add Mavenir’s core domain agents to the same detection and remediation flow.
• Teams adopting agent-to-agent architectures: see our IT and DevOps agents for related tools.

Networks Built Mostly on Other Vendors’ Gear

• Operators with little Mavenir equipment: automatic fixes are described for Mavenir products, so networks built mainly on other vendors’ gear would use less of the closed-loop value.
• Buyers who need published results: no operators or metrics are named yet.
• Care and billing teams: Amdocs aOS or Netcracker target BSS work.
• Small operators and enterprises: this is carrier-grade software sold through enterprise contracts.
• Teams wanting published pricing: Kentik AI Advisor lists a platform price.

Outcome Data, Vendor Scope and Approval Details

• Outcome data: Mavenir has not yet quantified its faster resolution and productivity claims.
• Vendor scope: closed-loop remediation is described for Mavenir products.
• Approval details: human-baseline validation is documented; ask how individual actions are approved, paused or rolled back in production.
• Knowledge capture: Intent Ops learns from engineers’ work, so agree how that data is collected, stored and owned.
• New product: the framework launched in June 2026, and industry testing, such as the Telefonica hub, is still underway, so expect features and packaging to change during a multi-year contract.
• User reviews: none are public yet, so references and a pilot are the best guide.
• Catalog quality: automations are only as good as the fixes Intent Ops observes, so poor or inconsistent engineering practice could be captured along with good practice; review each automation before it enters the catalog.

The DTW Ignite Launch in June 2026

On June 22, 2026, Mavenir launched its Agentic Service Assurance Framework at DTW Ignite, with an Intent Orchestrator, the Intent Ops engine and alignment with TM Forum IG1251 and IG1453; SDxCentral covered the launch. On March 2, 2026, Mycom and Mavenir announced an agentic AI partnership at MWC. On February 19, 2026, Telefonica and Mavenir agreed to build an AI innovation hub to test autonomous network orchestration before commercial rollout.

A Thoughtful Design Ready for Operator Pilots

For operators running Mavenir network software, the framework is worth a pilot. It scores 7.5/10 on our scale. Its design is thoughtful: agents close the loop on Mavenir products, Intent Ops turns engineers’ fixes into validated automations, and standards-based A2A links let it work with existing OSS agents. Mavenir’s large operator footprint gives it a ready base of networks it understands.

Mavenir could lift the score by naming deployments, publishing measured results and prices, and extending remediation beyond its own products. Pilot it on a defined incident class, compare mean time to repair against your current process, and agree on how automations are approved and who owns them. Operators with mixed vendors should treat it as one piece of a larger agent architecture rather than a single answer, pairing it with assurance or OSS agents that can act on other equipment. The standards alignment makes that pairing realistic, and the Mycom partnership is a working example. Compare more options on our telecom agents page.

Intent Ops and Multivendor Networks in Plain Terms

How Much Does Mavenir Agentic Service Assurance Cost?

Mavenir does not publish prices. The framework is sold to operators through enterprise contracts, usually alongside its network software.

What Is Mavenir Intent Ops?

Intent Ops is the engine that observes how NOC and vendor engineers resolve incidents, learns the patterns behind successful fixes and turns them into automation templates with guardrails. Each is validated against a human baseline before running autonomously.

Does It Work With Other Vendors’ Systems?

Yes for detection and diagnosis across domains, and through A2A links with OSS agents such as Mycom’s GenAI NOC Copilot. Closed-loop remediation is described for Mavenir products.

Is the Framework Standards-Based?

Mavenir says it is aligned with TM Forum IG1251 and IG1453, which cover autonomous network intent and agent-to-agent integration. TM Forum’s Andy Tiller endorsed the approach in the launch announcement.

Which Operators Use Mavenir’s Agentic Framework?

Mavenir has not named operators for the framework. Its software overall is deployed with more than 300 operators, and Telefonica is working with Mavenir on an AI innovation hub.